Sales Awareness Training
We believe that to provide truly effective commercial training that impacts on your business, it must be company wide – not just the sales team. Each employee can contribute to the sales success by learning to be truly customer focused and understand their role in supporting your organisation achieve its commercial objectives.
The following is a flavour of some of the topics we cover, aimed at enhancing your teams commercial awareness:
- What is marketing?
- What is a marketing focused business
- The customer defined – what are his needs and expectations?
- The essence of great customer service
- The importance of customer retention
- Understanding sales and how we can positively impact on winning business?
- The life cycle of the sale, from first interest to long term customer retention
- Understanding our role in the commercial equation
- Enhancing our communication & listening skills
- Creating positive first impressions – face-to-face and over the telephone
To find out more, contact us for an informal chat or call 01388- 420411
“Winning Sales does exactly what it says on the tin. After attending a number of events, Winning Sales went on to mentor me and has really helped with not just winning sales but also the vision and motivation for my company...”
“Working with Winning Sales has given new focus to and improved the quality and effectiveness of our marketing activity by 100%...”